International Financial Services Provider
A Global Leader in Financial Services
Our client is an international provider of financial services technology and outsourcing services, including payment processing and banking software.
Legacy Systems Made for Costly Collaboration
Given the organization’s worldwide reach, with 55,000 employees in 130 countries, staying connected is not just important – it is imperative.
The firm was using disparate legacy systems that were expensive and difficult to integrate. When it came time to upgrade its communications tools to provide a richer collaboration experience and reduce costs, our client knew it wanted one streamlined provider, and chose Office 365 Enterprise E5 and Skype for Business.
When the firm reached out to Microsoft for help in upgrading its communications and productivity tools, Microsoft knew that we were the right partner to help get the job done.
Taking Communications to the Cloud
Shortly after work began, the client acquired two organizations, and the scope and complexity of the project grew. New challenges were presented, including network complexities and bridging architectures of old and new technologies. And what was initially a hybrid deployment was now to be 100% in the cloud. Leveraging our expertise in organizational change management, we were able to outline a global strategy that would migrate the organization completely to the cloud.
Key tasks included:
- Migration planning and configuration assistance from Exchange Unified Messaging to Exchange Online Unified Messaging
- Migration of 55,000 global users from on-premises to Skype for Business Online
- Skype for Business Online PSTN Conferencing for 12,000 users
- Skype for Business Online Cloud PBX with PSTN calling or on-premises connectivity for 2,000 users
Given the organization’s worldwide reach, with 55,000 employees in 130 countries, staying connected is not just important – it is imperative. The firm was using disparate legacy systems that were expensive and difficult to integrate.
Results
Paying Dividends for the Company and Employees
Enterprise deployment and adoption of the Office 365 platform positioned the firm to be nimble and responsive while also meeting its enterprise security demands with Advanced Threat Protection and Advanced eDiscovery.
Our deployment of Office 365 and Skype for Business Online modernized our client’s approach to collaboration, communication, and advanced productivity, providing flexibility for inclusion of future domestic and global acquisitions. The company also now has the ability to accurately project and plan future global conferencing costs – saving time, resources, and money.
