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Generative artificial Intelligence

Revolutionize Your Business With Generative AI

Generative artificial intelligence (GenAI) is revolutionizing the way businesses operate. It’s transforming areas like product design, search, product descriptions and recommendations, virtual agents, agent assistance, coding, content creation, narrative reporting, and process automation.

Our team of experts is here to guide you through these innovations, helping you unlock the full potential of GenAI to drive growth, efficiency, and creativity across your business, all while addressing any challenges along the way.

Firms that actively harness generative AI (genAI) to enhance experiences, offerings, and productivity will realize outsized growth and will outpace their competition.  Forrester

90%

of service workers say GenAI helps them serve customers faster.

15%

of organizations have policies and processes to measure AI costs, risks, and value.

Jump Start Your Generative AI Adoption With CX AI

CX AI is an innovative, five-week approach to defining how AI can make the biggest impact on your business. Built on our accelerated modeling process, CX AI focuses on developing an interactive model that demonstrates how your organization can leverage machine learning, natural language processing, and cognitive computing to jump start AI adoption.

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How we do it

Empowering Responsible AI

Our PACE Framework is a holistic approach to designing and deploying ethical and trusted AI operational programs in four key areas: Policies, Advocacy, Controls, and Enablement. We help you establish corporate guidelines for acceptable AI usage, increase understanding through education and collaboration, implement necessary oversight and risk management, and provide the tools and resources to facilitate responsible AI adoption. This comprehensive framework empowers you to innovate with confidence while mitigating risks and upholding ethical standards as you integrate AI across your organization.

Featured by Leading Analysts and Media

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case study

Enhancing the Chatbot Experience with Google's Vertex AI

A global automaker's AI-powered chatbot, originally designed by Perficient to provide personalized car recommendations, was successful but needed to meet rising customer expectations for more nuanced requests like "budget-friendly options."

To address this, we integrated Google's Vertex AI, expanding the chatbot's capabilities by indexing the automaker’s website to enrich its knowledge base. We trained the large language model to handle complex, personalized queries, delivering more refined recommendations. As a result, the chatbot now offers tailored suggestions, improving the shopping experience by accurately addressing preferences like affordability, performance, and style.


We're Driving Client Innovation with Leading GenAI Solutions, Including:

Brian F

"Generative AI is at the forefront of a digital revolution, offering new ways to drive innovation, boost productivity, and fuel growth. At Perficient, we help the world's best brands harness this technology to stay ahead, remain agile, and shape the future of their industries."

Brian Flanagan, Principal, Digital Strategy, Perficient

Get in Touch with Our Experts

Our team of experts is here to help. Whether you're looking for information about our capabilities or our perspective on specific topics, we're ready to assist you. Please fill out the form below, and we will get back to you promptly.

By submitting this form, you understand Perficient may contact you in the future for marketing purposes. View our privacy policy for more information or to opt-out at any time.

Frequently Asked Questions

What are common use cases for GenAI?

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How does Perficient address AI privacy and security concerns?

What governance is needed to deploy and manage GenAI?

How can Perficient help if my data quality is insufficient for GenAI?

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