CX AMP

What is the future of your customer experience?

CX AMP will help you define and visualize your aspirational customer experience in weeks, not months

Our CX AMP is an innovative workflow designed to inspire and facilitate the rapid ideation and prototyping of your desired future-state customer experience.

CX AMP breaks new ground in thinking with fresh eyes and new perspectives that allow you to see what your customers see (and even what they’re not seeing). CX AMP isn’t about fixing problems, it’s about envisioning new possibilities.

84%

of companies that focus on CX report a significant increase in revenues.

87%

of customers will pay more for a better customer experience.

Future of Your Brands CX

Digital Strategy Director Keith Wolf explains how our CX AMP jumpstart inspires and facilitates the rapid ideation and prototyping of your future-facing customer experience.

Working Together to Innovate

Our CX AMP workflow is rooted in the principles of Design Thinking, an innovative approach to solving business challenges by discovering new insight and opportunities with customers.

Prioritize & Overcome Challenges

CX prioritization and execution can be a complex and daunting initiative. CX AMP is specifically designed to overcome these challenges.

Uncover Opportunity & Innovate

Our innovative workflow helps uncover opportunity and highlight innovations in your future-facing customer experience.

Plan for the Future

Don’t blindly invest in CX; let Perficient’s CX AMP Jumpstart help predict and plan for the best possible outcomes and a customer experience that delights and builds brand loyalty.

How You'll Benefit from a CX AMP Engagement

Invaluable insights

Through vision workshops, customer interviews, and technical assessments, we identify issues and opportunities and establish a shared vision of success.

Consumer-driven ideas

We explore your customer journey to better understand how users interact across multiple touchpoints with ideation sessions, experience visualization, and project prioritization.

A roadmap for the future

We use the insights gained to document and prioritize the features for your CX and identify the technology needed to realize the vision.