OM IQ
What’s Is The Future of Your Order Experience?
Our OM IQ helps create a seamless ordering experience from shopping cart to doorstep.
Order management (OM) is crucial for tracking the entire order process from receiving to delivery while maintaining inventory management, picking, packing, shipping, and customer service. Learn what’s best for your unique needs with Perficient’s award-winning experts.
Perficient’s OM IQ is a highly collaborative approach that will efficiently align your strategic vision to the growing expectations of your customers.
84%
of customers will not return to a brand after a poor order experience.
30%
of retail<a sc-part-of="placeholder rendering field" href="http:" class="tile-link"><div class="tile"><h3 class="tile-header heading-three"><span class="scChromeData">{"commands":[{"click":"chrome:common:edititem({command:\"webedit:open\"})","header":"Edit the related item","icon":"/temp/iconcache/office/16x16/cubes.png","disabledIcon":"/temp/cubes_disabled16x16.png","isDivider":false,"tooltip":"Edit the related item in the Content Editor.","type":"common"},{"click":"chrome:rendering:personalize({command:\"webedit:personalize\"})","header":"Personalize","icon":"/temp/iconcache/office/16x16/users_family.png","disabledIcon":"/temp/users_family_disabled16x16.png","isDivider":false,"tooltip":"Create or edit personalization for this component.","type":"sticky"},{"click":"chrome:rendering:editvariations({command:\"webedit:editvariations\"})","header":"Edit variations","icon":"/temp/iconcache/office/16x16/windows.png","disabledIcon":"/temp/windows_disabled16x16.png","isDivider":false,"tooltip":"Edit the variations.","type":"sticky"}],"contextItemUri":"sitecore://master/{781F620B-8BC4-419F-B296-6559A6825F94}?lang=en&ver=1","custom":{},"displayName":"Value","expandedDisplayName":null}</span><span id="fld_781F620B8BC4419FB2966559A6825F94_C981BB3FEE514DBEA0F7AA9E8C4EDCC3_en_1_13ae26f8072e414abc68f947fe156b33_2445_edit" sc_parameters="prevent-line-break=true" scfieldtype="single-line text" scdefaulttext="[No text in field]" sc-part-of="field" class="scWebEditInput scEnabledChrome">30%</span></h3> <h5 class="tile-text heading-five"><span class="scChromeData">{"commands":[{"click":"chrome:common:edititem({command:\"webedit:open\"})","header":"Edit the related item","icon":"/temp/iconcache/office/16x16/cubes.png","disabledIcon":"/temp/cubes_disabled16x16.png","isDivider":false,"tooltip":"Edit the related item in the Content Editor.","type":"common"},{"click":"chrome:rendering:personalize({command:\"webedit:personalize\"})","header":"Personalize","icon":"/temp/iconcache/office/16x16/users_family.png","disabledIcon":"/temp/users_family_disabled16x16.png","isDivider":false,"tooltip":"Create or edit personalization for this component.","type":"sticky"},{"click":"chrome:rendering:editvariations({command:\"webedit:editvariations\"})","header":"Edit variations","icon":"/temp/iconcache/office/16x16/windows.png","disabledIcon":"/temp/windows_disabled16x16.png","isDivider":false,"tooltip":"Edit the variations.","type":"sticky"}],"contextItemUri":"sitecore://master/{781F620B-8BC4-419F-B296-6559A6825F94}?lang=en&ver=1","custom":{},"displayName":"Label","expandedDisplayName":null}</span><span id="fld_781F620B8BC4419FB2966559A6825F94_2BB4A92F5D6347298A28AB1DC8ECCF84_en_1_13ae26f8072e414abc68f947fe156b33_2446_edit" sc_parameters="prevent-line-break=true" scfieldtype="single-line text" scdefaulttext="[No text in field]" sc-part-of="field" class="scWebEditInput scEnabledChrome">of retail businesses shipped orders late because they oversold product</span></h5></div></a>businesses shipped orders late because they oversold product
Exceed Your Customers’ Expectations
Our OM IQ workflow is an innovative workflow designed to inspire and facilitate platform selection and roadmap creation for a perfect fulfillment experience.
