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Azure support services

Maximize Your Azure Investment

Whether your organization is just starting out with Azure or is already using it, how you support and maintain that environment can significant impact its long-term success.

Understanding your team's existing skillsets and support needs is critical for cloud adoption and minimizing risks related to outages or inefficient support processes. Furthermore, aligning untapped cloud capabilities with future business initiatives is an important step in maximizing your cloud investment.

The Azure Partner You Need 

We have extensive experience supporting Azure environments and offer solutions for large-scale data center migrations, application and data modernization, advanced networking, cost optimization, and cloud security. We also offer turnkey ISV solutions (commerce, Sitecore, and more) and fully managed custom applications and data platforms. Our managed services team provides 24/7 support with capabilities for incident management, security and threat protection, and disaster recovery as a service.

If you're looking for a managed services partner that can take the burden of monitoring and managing your Azure environment of off your teams, we can help.

                                                      What's Included

Advisory Tier

You continue to manage your tenant and control how you utilize the cloud. Our subject matter experts will guide and consult based on your Microsoft initiatives.

  • Weekly meetings to provide your team guidance and technical direction
  • Pool of certified Microsoft architects
  • Standard business hours
  • Hourly rates

 

Standard Tier

Includes everything from the Advisory tier plus capacity to address specific gaps, inefficiencies, and growth needs.

  • Platform health checks via security, DevOps, and architecture reviews
  • FinOps guidance and optimization recommendations
  • Ability to apply changes, address remediations identified via health checks and reviews, and deploy services
  • Dedicated architect
  • Standard business hours
  • Monthly rates

 

Managed Services

Includes everything from the Advisory and Standard tiers, plus:

  • Workload monitoring and alerting
  • Scheduled system admin tasks
  • Root cause and "qualify first" reviews
  • Assigned technical account manager
  • Structured mobilization plans
  • Integrated ticketing system
  • Business continuity and disaster recovery support
  • 24/7 support with defined SLAs
  • Annual rates

 

Get in Touch with Our Experts

Our team of experts is here to help. Whether you're looking for information about our capabilities or our perspective on specific topics, we're ready to assist you. Please fill out the form below, and we will get back to you promptly.

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Benefits to Your Organization

  • Competitively priced Azure operational costs
  • Reliable global coverage for all levels; 24/7 support for managed services
  • Our Azure architects act as L3 escalation support
  • A partner that understands your ecosystem
  • Turnkey solutions with no management overhead
  • A self-service platform to reduce reliance on IT support
  • A single contact point for billing and invoicing

 

Let's Forge the Future. Together.