Maximize Your Azure Investment
Whether your organization is just starting out with Azure or is already using it, how you support and maintain that environment can significant impact its long-term success.
Understanding your team's existing skillsets and support needs is critical for cloud adoption and minimizing risks related to outages or inefficient support processes. Furthermore, aligning untapped cloud capabilities with future business initiatives is an important step in maximizing your cloud investment.
The Azure Partner You Need
We have extensive experience supporting Azure environments and offer solutions for large-scale data center migrations, application and data modernization, advanced networking, cost optimization, and cloud security. We also offer turnkey ISV solutions (commerce, Sitecore, and more) and fully managed custom applications and data platforms. Our managed services team provides 24/7 support with capabilities for incident management, security and threat protection, and disaster recovery as a service.
If you're looking for a managed services partner that can take the burden of monitoring and managing your Azure environment of off your teams, we can help.
What's Included
We offer three tiers as part of our Azure Managed Services:
Base package:
- 24x7 support
- Validation of Azure availability
- Integrated ticketing system
- Defined response and update SLAs
- Structured mobilization plans
- Hourly support rates
Standard package:
- Assigned technical account manager
- System health proactive monitoring
- Workload monitoring and alerting
- Scheduled sys admin tasks
- Root cause and “quality first” reviews
- Monthly price + escalations
Premium package:
- Dedicated TAM (manager)
- Business continuity/disaster recovery services
- Technology health check plan
- Proactive infrastructure monitoring
- Security and threat service add-ons
- Fixed monthly price
Benefits to Your Organization
- Competitively priced Azure operational costs
- Reliable global coverage for all levels; 24/7 support for managed services
- Our Azure architects act as L3 escalation support
- A partner that understands your ecosystem
- Turnkey solutions with no management overhead
- A self-service platform to reduce reliance on IT support
- A single contact point for billing and invoicing